Riders
General
- How does a Donkey bike look like?
- Open source licensing
- What is Donkey Republic all about?
- Which phones and op system do I need to have?
- How much does it cost to rent a bike?
- How do I pay?
Renting a bike
- Do I need bike theft insurance?
- How do I rent a bike?
- What is the phone number format that I should use?
- I have a faulty bike, what do I do?
- Can I rent more bikes at once?
- I got a coupon code, how do I use it?
Picking up the rental bike
Unlocking the rental bike
During the rental
- What do I do if I have problems with the bike or the lock?
- How do I lock and unlock my bike when I would like to make a stop?
- Can I unlock my bike more than once?
- How do I use a chain lock to secure the bike?
- Can I take the rental bike anywhere I want?
- Can I extend my rental period?