Why did a drop-off location disappear from the map?

Why did a drop-off location disappear from the map?

If a drop-off location was previously visible but has disappeared, it is usually because the station has reached its maximum parking capacity.

📉 Reasons for a "Missing" Station:

• Drop-off is Full: To prevent overcrowding, once a drop-off reaches its bike limit, it automatically hides from the map to guide riders to other available hubs.

• Temporary Closure: We may move or deactivate drop-offs due to city construction, special events, or local maintenance.

• Improved Distribution: Our system hides full drop-offs to ensure bikes remain spread out and accessible throughout the entire service area.

🚲 What should I do?

1. Check the App Map: Look for the nearest alternative drop-off icon.

2. Navigate to the New Hub: You must end your rental at an active, visible drop-off to avoid relocation fees.