What happens if I end my rental outside a drop-off location?

What happens if I end my rental outside a drop-off location?

Ending a rental outside a designated drop-off location may result in relocation fees or fines. Our system uses these fees to cover the cost of mechanics moving misplaced bikes.

💰 Fees and Penalties

• Out-of-Station Fees: Depending on your city, you may be charged a relocation fee or a pre-accepted return fee if you don't use a designated hub.

• The "Double-Rent" Penalty: Even if you end a rental outside a drop-off point and then rent the same bike again later, the initial penalty for the incorrect drop-off still applies.

• Prohibited Areas: In some cities (like Amsterdam), local regulations may prevent you from re-renting a bike that has been left in a misplaced location.

💡 How to Avoid Extra Charges

1. Check the App: The app will always show you the nearest drop-off location and warn you if your current spot will trigger a fee.

2. Keep it Rented: If you plan to use the bike again soon, do not end the rental. Simply lock the bike to pause your session.

3. End at a Hub: To avoid all fees, only select "End Rental" when the bike is parked at an official drop-off location.
   
   Ride with Care: Misplaced bikes block sidewalks and create accessibility issues for local residents. Please help us keep your city tidy by parking in designated hubs!