How Free Rides Work

🚲 How Free Rides Work

Got a free ride waiting for you? Amazing! Here is everything you need to know about how your free ride credits are applied so you can get rolling without any surprises.
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🔄 Automatic Application

You don’t need to enter any promo codes at checkout. Your free ride will automatically apply the very next time you rent a bike, whether you choose to Just Ride or use a Pass.
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👤 One Per Ride

Free ride credits are designed for single trips. Only one free ride can be used per rental. If you have multiple credits stacked up, the remaining ones will sit safely in your account for your next trips!
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💳 For Active Members

If you already have an active membership, don't worry—your free ride won't go to waste. The credit will kick in automatically the moment you use up your standard membership allowance for that period.
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📱 Checking your Balance

Want to see how many credits you have left? It’s easy:

• Open your app.

• Go to the Main Menu

• You will see your total number of free rides listed right there!
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