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  1. DonkeyRepublic
  2. Riders
  3. General Information

General Information

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  • Recommended height
  • Misplaced bikes
  • Student discount
  • Contact us by phone
  • Can I purchase Donkey Republic gift cards?
  • Maximum allowed weight rider
  • Minimum age
  • How do I know how many bikes there are at a drop-off location?
  • In which cities is Donkey Republic available?
  • In which countries can I rent Donkey bicycles?
  • I found an abandoned Donkey bicycle, now what?
  • Do you have e-bikes?
  • Child seats, helmets and other extra equipment.
  • I got a discount code, how do I use it?
  • How do I sign up for a membership?
  • What if the bike gets stolen during my rental period?
  • Do I need theft insurance?
  • Do I need an internet connection?
  • How do I reset my password?
  • How do I change the language of the Donkey Republic app?
  • How does the Pay as you go membership work?
  • How does the Daily Rider membership work?
  • How does the Commuter membership work?
  • Donkey bike memberships
  • E-bike Memberships
  • How can I contact Donkey Republic?
  • How do I cancel my membership?
  • Delete account
  • What is the phone number format that I should use?
  • Which phones are supported and which operating system do I need?
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DonkeyRepublic
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