Theft insurance can only be added during the booking process. Once a booking is made, theft insurance can no longer be added. If you rent a vehicle via a local membership, theft insurance is already included.
When you add theft insurance to your rental, you minimize your liability in case a Donkey vehicle disappears during your ongoing rental.
If the vehicle is missing for more than 30 days, we'll charge the below fees from your payment method, in order to compensate the Vehicle Owner.
Lost bike fee without insurance:
Bike: €180 / 1800DKK / 2000CHF
E-bike: €600 / 6000DKK / 6000CHF
Lost bike fee with insurance:
Bike: €30 / 300DKK / 200CHF
E-bike: €60 / 600DKK / 600CHF
Insurance doesn't cover damage you inflict on the vehicle, harm to yourself or a 3rd party.
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