How to Locate and Unlock Your Rental

Follow these steps to start your ride once you have confirmed your rental in the app:

Navigate to the Bike: Tap your active rental in the Donkey Republic app to view the pick-up location and get walking directions via the map.
Verify the Vehicle: Before unlocking, ensure the bike name displayed in the app matches the name printed on the physical bicycle frame.
Initiate Unlock: Stand close to the bike (ensure Bluetooth is active) and tap the "Unlock" button.
Start Riding: Once the lock opens, your rental session has officially begun.