How to Rent a Donkey Bike (6-Step Guide)
1. Download & Setup
Install the Donkey Republic app via the Google Play Store or Apple App Store.
Important: Grant the app all requested permissions (Location and Bluetooth) to ensure seamless unlocking.
2. Locate & Select Your Bike
Find a nearby pick-up location on the in-app map.
Selection: Tap the location, choose the specific bike(s) you need, and tap "Confirm selection."
Limit: You may rent up to 5 vehicles per account.
3. Choose a Pricing Plan
Select the option that best fits your trip:
Just Ride: Pay-as-you-go based on time used.
Membership: Best for locals (monthly, quarterly, or yearly plans).
Pass: Fixed-price offers for specific durations.
Note: Available plans vary by city.
4. Account Authentication
After choosing your plan, follow the prompts to log in or create a new account.
5. Finalize Rental & Insurance
Review your details on the Rental Confirmation screen. Here you can:
Enter discount codes.
Add theft insurance.
Add a bike reservation (if applicable).
Review and Accept Terms & Conditions, then tap "Rent now."
6. Unlock & Ride
Locate your bike at the hub.
Verification: Ensure the bike's name in the app matches the name on the physical frame.
Start: Tap "Unlock" in the app. Once the lock opens, you are ready to ride!
Comments
4 comments
Hello. Are the bikes exactly like in the picture? It seems that quite a few of them are similar. Also I read about an insurance, do I have to buy separate insurance on top of the price for renting? By the way I was looking at Copenhagen as I'll be there in a few days.
I would like to point out that it is not easy to find the subscription, and also it is not possible to subscribe with the app without using facebook
As memeber of epfl, I needed to find a way to subscribe with the epfl's adress, not with the facebook one
Agree with Nicola, I only found how to sign up because I wanted to write a comment here agreeing with her. And magically found a sign up button after clicking 'Sign In'. Ridiculous.
And ironically now I cannot find a 'sign out'! Or my own profile at all! I suspect after posting this comment I'll have to click my own name. Who knows. Very poorly designed website!
Still no sign out button and now I realise that signing up here does not sign you up for the app. Where can we do this??
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