Payments, Membership & Pass
How to pay, memberships, passes
24 articles
- Payment Verification & Authorization Fees
- Day Pass: Rules & Usage
- How to extend Day Pass
- How to get an invoice
- How to check pricing
- How to Apply Your Discount Code
- Troubleshooting Payment Method Issues
- Payment Methods & Billing
- Donkey Wallet
- How long does a refund take?
- Can I use my Donkey Wallet in a different country?
- How do I sign up for a membership?
- Understanding the Membership One-Off Fee
- Discount code and offers for new riders
- Student discounts & membership
- How to cancel your membership
- How Free Rides Work
- Updating Payment Method
- Why am I seeing unexpected charges or holds on my Donkey Republic account?
- How can I withdraw funds from my Donkey Republic wallet?
- Why was my membership canceled, and how can I resolve related issues?
- How do bike rental passes work, and can they be shared across multiple bikes or riders?
- Why am I seeing additional charges or penalties on my Donkey Republic account?
- Why do parking penalties occur in Donkey Republic bike rentals, and how can they be avoided?