🚲 Can't See Your Active Rental? Here’s How to Fix It
It can be stressful if your active bike rental suddenly disappears from the screen. Don't worry, your rental hasn't vanished into thin air! The most common reason for this is that you accidentally logged out.
Follow these quick steps to get back on track and find your ride.
👤 Step-by-Step: How to Restore Your Rental
Force close the app: Fully close the app on your phone, then reopen it.
Check your profile status: If you see a Get Started button instead of your Profile , you have been logged out.
Tap "Get Started": This will take you to the login screen.
Choose your login method: "Continue with Apple ID" "Continue with Google" or if you signed up using your email tap "Sign in"
Once you are securely logged back in, your active rental will immediately reappear on the map screen!