In the Donkey Republic app, tap on the bike you wish to unlock. You will be shown the pick-up location on the map and how to get there. Make sure that the bike you see in the app matches the name of the bike you are standing next to. Press Unlock and enjoy the ride!
Articles in this section
- Do I need bike theft insurance?
- How do I rent a bike?
- What is the phone number format that I should use?
- I have a faulty bike, what do I do?
- Can I rent more bikes at once?
- I got a coupon code, how do I use it?
- What if I don't add theft insurance to my rental?
- How do I find the bike I rented?
- How can I cancel my rental and get a refund?
- How do I track a refund?