How do I rent a bike?

1. Install the Donkey Republic app (Android 4.3+ or iOS 8+).

2. In the app, find the nearest or most convenient pick-up location for your rental bike and tap on "Rent now".

3. Choose your rental period and number of bikes (max. 5 bikes per booking).

4. Enter your personal details (name, email address, password, payment details).

5. Submit payment.

6. Locate the bike at the pick-up location, tap "Unlock" in the app and saddle up - you're good to go!

 

The rental starts the time you make payment, so if you rent the bike at 1000 am, your 2-hour rental will end at 1200 noon.

No worries, you do not need to create an account before you rent your first bike. 

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4 Comments

  • 0
    Avatar
    Bogdan Ghinea

    Hello. Are the bikes exactly like in the picture? It seems that quite a few of them are similar. Also I read about an insurance, do I have to buy separate insurance on top of the price for renting? By the way I was looking at Copenhagen as I'll be there in a few days.

  • 2
    Avatar
    Nicola barchi

    I would like to point out that it is not easy to find the subscription, and also it is not possible to subscribe with the app without using facebook

    As memeber of epfl, I needed to find a way to subscribe with the epfl's adress, not with the facebook one

  • 0
    Avatar
    Chloe Riyanna Godfrey Forbes

    Agree with Nicola, I only found how to sign up because I wanted to write a comment here agreeing with her.  And magically found a sign up button after clicking 'Sign In'. Ridiculous.

    And ironically now I cannot find a 'sign out'! Or my own profile at all! I suspect after posting this comment I'll have to click my own name. Who knows. Very poorly designed website!

  • 0
    Avatar
    Chloe Riyanna Godfrey Forbes

    Still no sign out button and now I realise that signing up here does not sign you up for the app. Where can we do this??

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