đ˛ Suggesting a New Drop-Off Location
We are always looking to expand our network and make riding even more convenient for you! If there is a spot where you would love to see a new drop-off zone, we would love to hear about it.
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đ¤ How to Submit Your Suggestion
Send your request through the app. To help our team evaluate your idea quickly, please share a few key details with us:
Location Link: Send us a direct Google Maps link pointing to the exact spot you are recommending.
Location Description: Include a short explanation of why this spot would be great (e.g., near a busy transit hub, popular local business, or residential area).
đ What Happens Next?
Local Review: Our team forwards your recommendation directly to our local operations specialists.
Feasibility Check: We carefully review the location to ensure it complies with local city regulations, safety standards, and community guidelines.
App Updates: Because of the high volume of suggestions we receive, we aren't able to send individual email updates. However, you can keep an eye on the in-app map to see if your recommended spot goes live!
We truly appreciate you taking the time to share your feedback and help us build a better service for the entire community.
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â ď¸ Common Questions
Why don't I see my suggested spot on the map right away? Setting up a new drop-off location requires coordination with local city authorities, physical safety checks, and system updates, which can take some time.
Will I receive a direct confirmation email once it's reviewed? We don't send individual follow-up emails for location requests, but every submission is reviewed by our team. Check your app regularly for new map updates!