How Does the Free Month Work for Donkey Republic Memberships, and How Can I Activate It?
If you have received a free month membership this guide will explain how to use it. You cannot see the month active on your account, but you will know if you received a month through an email you received from us.
How to Activate and Use the Free Month
Follow these steps to activate and start using your free month:
Open the Donkey Republic App: Ensure you have the app installed and are logged into your account.
Navigate to Memberships: Go to the Memberships section in the app.
Select Your Plan: Choose the membership plan you want to try.
Please note, the app will show you have to pay for the first month, however no charge will be made. After the first month ends the membership will continue under normal terms and you will be billed monthly.
Start Riding: Confirm your selection, unlock a bike, and begin riding immediately.
How the Free Month is Reflected in the App
The free month is automatically applied to your account and does not appear as a separate voucher or award. You cannot see the month active on your account, but you will know if you received a month through an email you received from us.
FAQs
Is the Free Month a Fixed-Value Coupon?
No, the free month is not a fixed-value coupon. It fully covers the first month of any new membership plan, regardless of the plan's price.
Do I Need a Code to Claim the Free Month?
No code is required. The free month is automatically applied to your account or can be added by support upon request.
Can I Use the Free Month with Any Membership Plan?
Yes, the free month applies to all membership plans, including the Commuter plan. By following these steps and understanding the terms, you can make the most of your free month and enjoy the benefits of Donkey Republic memberships.