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Everything you need to know when renting bikes from Donkey Republic.
What is Donkey Republic all about?
Does the Donkey Republic app work on my phone?
How much does it cost to rent a bike?
What credit cards do you accept?
How do I get an invoice for my booking?
I rented a bike but can't download the Donkey app, damn it!
See all 8 articles
Booking a bike
How do I book a bike?
How do I pay for the bike rental?
When can I rent a bike?
Can I book more bikes at once?
Can I change my booking details?
How do I find my bike after booking it?
See all 7 articles
Picking up the rental bike
Wait, I booked the bike on your website, do I need the app too ?
So I booked my bike. Now what?
How do I unlock the bike with the app ?
I logged in the app, but can't see any bikes - why?
How late can I cancel my bike rental ?
Do I need internet connection to unlock the bike?
Unlocking the rental bike
I tap the Unlock button but my lock won't open!
Can one rider unlock the bikes of other riders in the booking?
Using the rental bike
How do I lock the bike when I would like to make a stop ?
Can I take the rental bike anywhere I want?
Can I unlock my bike more than once?
Can I extend my rental period?
What if the bike gets stolen during my rental period?
Returning the rental bike
How do I end my rental?
Why do I need to end the rental?
Where do I leave the bike at the end of my rental?
What if I can't bring the bike back to the original hub?
What if I don't have internet connection when I end my rental?
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