For your interest, in this document you can see how the hub approval flow is designed to work.
Your account manager, and more in general the Bike Owner team at Donkey Republic, is responsible to review and approve Hubs. We try to do that within 24 hours after submission.
Before sending an Hub to approval, please make sure all the mandatory fields are correctly filled out (you can read more about this here) and the uploaded Hub picture comply with our standards. Hub Pictures are very important for online sales so it is in everyone interest that the Hub pictures follow our standard.
If the hub has not been approved, you will be notified by your account manager.