When will I receive my locks?

Unless unforeseen circumstances arise, after the order is made the goal is to ship it in 4-5 working days. Delivery times vary depending on the destination, normally it is between 2 to 4 weeks.

Donkey bike owners will receive an email with the information on tracking code of the package and the shipping company in charge of the delivery. After the shipment, partners are are encouraged to direct their inquiries to the shipping company.

For the majority of the shipment we use Post Nord, and the shipment can be tracked using the following service, http://www.postnord.dk/en/track-and-trace

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