We recently introduced the FLEX drop-off option in many of the city we operate.
By purchasing FLEX option, riders can drop the bikes in different hubs that are shown in the app. If riders do not purchase the option, than they have to return the bike to the hub where they started the rental from.
In the cities where the FLEX option is not available, riders need to return the bike to the same hub. The system is built this way since from research on bicycle sharing systems all over the world, it emerged that on average they spend 40% of their operational costs on redistributing and moving bikes around. Moreover, our research show that only about 20-25% of rider need the ability to take a bike from A to B while the remaining 75-80% will do round trips and come back again to A.