The location of the bike in the platform does not match its actual location, what to do?

The Donkey Owner app is what you need to use to effectively update the bike location to its current position. Apart to adjust its location, this operation should be done every time a bike is moved to a new/ another Hub.

For the location to be as accurate as possible, you need to stand close the bike you want the location to be updated. 

1. Go on the owner’s app, choose the bike you want to update and press “Relocate” button.
2. Confirm relocation.
3. Make sure the updated location is correct - sometimes GPS signal is distorted or weak, reporting a wrong location.

bike_view_relocate.png ->  confirm_relocation.png

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