What if I don't have internet connection when I end my rental?

After you end your rental, the app needs to connect to the internet to let us know that you safely returned your Donkey bike to the right location. Don't worry if you're offline when you end the rental - just remember to open the app next time you connect to the internet. We'll get all the information we need then.



How do I end my rental?

Why do I need to end the rental?

Where do I leave the bike at the end of my rental?

What if I can't bring the bike back to the pick-up location?

What is Bike relocation fee?

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