Do I need internet connection to unlock the bike?

Nope! You only need to go online when you book a bike, be that at home, in your hotel room or a local café. Once you have rented a bike, you can enjoy the city in offline mode.

You unlock the rental bike with the Donkey app, which connects to the smart lock on the bicycle via Bluetooth.

Have more questions? Submit a request


Please sign in to leave a comment.
Powered by Zendesk