We and our Vehicle Owner partners will cover issues with vehicles due to wear and tear during normal usage.
However, if the Donkey vehicles' frame and wheels are harmed, this is not covered under normal wear and tear and we reserve the right to charge a damaged vehicle fee to the Riders.
The damages to frame, fork or wheel that trigger a charge to Rider are determined by our Vehicle Owner partners and us based on the principle that harm caused makes continued use of bicycle impossible by simple repair.
These charges are:
|Vehicle part||Damage fee|
|Vehicle Frame||100 EUR|